More efficiency for your site.
The challenges of modern study sites
Today, study sites face numerous challenges: increasing patient numbers, complex study processes, and administrative burdens. One efficient way to relieve day-to-day workload is outsourcing virtual visits – supported by Study Coordinators and Investigators.
Three scenarios – one solution for seamless study operations:
1️⃣ Virtual visits via secure video calls
Our Study Coordinators conduct remote visits through encrypted, GDPR-compliant video calls. This means: patients can participate comfortably from home, your site saves valuabletime and resources, and study operations run smoothly. Patients can also ask questions or clarify uncertainties directly – just like during an on-site visit, only digital and more flexible.
2️⃣ Patient support & training for eDiaries, study platforms, IMPs, and medical devices
We guide patients step by step in handling digital tools, study medication, and medical devices. This reduces errors, increases data quality, and noticeably relieves your team.
3️⃣ Escalation and coordination with investigational sites
As a central interface, we efficiently resolve issues and coordinate all stakeholders, ensuring your site does not need to allocate additional resources.
💻 Result: More efficient processes, satisfied patients, and a relieved site team.
Our role in decentralized & hybrid clinical trials
With our virtual visits as part of our Decentralized Clinical Trial Services, we take on specific operational tasks and support your study on multiple levels: Our Study Coordinators manage the execution and documentation of virtual visits, guide patients in the use of eDiaries, IMPs, study platforms, and medical devices, and maintain proactive communication with both patients and site teams. At the same time, our (Sub-)Investigators provide medical support during remote visits, assess findings, and make study-related decisions. They work closely with the site teams to ensure high data quality and smooth study conduct.
We stand for:
Learn more about our Decentralized & Hybrid Clinical Trial Services
💭 What challenges do you face when conducting hybrid studies, and how could virtual visits reduce the workload at your site?