SITE COORDINATION
Clinical trials are complex projects involving many participants, complex processes, and interfaces. In practice, trial centers often lack a central operational coordination office. This plays an important role both at the start of the trial and in ongoing communication with the client or logistics management. The result: delays, unnecessary friction losses, dissatisfaction among those involved, and a decline in study quality.
Ready to go
Our Coordination Service closes this gap and ensures transparent management and stable processes for your study – on-site, flexible, and reliable. Whether it’s providing kickoff support at the start of the study, site lead responsibilities, or taking over the coordination of study-related logistics, our experienced coordinators handle the operational management of the clinical trial at the trial center and act as the central point of contact for all stakeholders. We bring structure to complex processes, take responsibility, and ensure transparency – delivering measurable relief and supporting the successful execution of your study.
With our Coordination Service, you can ensure the smooth running of your study – whether as an initial support or throughout the entire duration of your project.
You benefit from:
- Reliable coordination & short response times
- Efficient communication & clear interfaces
- Structured implementation & optimized logistics
Case Study: Taking on the lead role at the trial center without study coordination
Initial situation:
A trial center was planning to conduct a clinical trial but did not have its own study coordination team. The principal investigator was the only contact person on site. There was a lack of operational support for tasks such as receiving IMP shipments, organizing the study setup, and communicating with external partners such as monitors, sponsors, and central laboratories.
Solution:
As part of our Coordination Service, our Research Professionals took on the central coordination role. We acted as the primary non-medical point of contact for all parties involved. This included coordinating study preparations, accompanying monitoring visits, managing logistics and documentation, and being on site as needed – for example, to receive shipments or organize missing documentation.
Result:
Thanks to our lead role, the trial center was able to start the study on time and carry it out reliably – despite the lack of an internal coordination structure. Communication with external partners ran smoothly, operational bottlenecks were overcome at short notice, and the quality of the study documentation was ensured.
