Automation & AI are transforming patient recruitment – but trust is built in conversation.

Why human interaction still matters.

Accelerating Recruitment Through Digital Innovation — Where Human Connection Matters

New opportunities are emerging in patient recruitment: digital campaigns, automated matching tools, and AI-powered preselection. All these innovations accelerate the process, yet the decisive moment remains human: the first personal conversation. This is where it’s decided whether patients develop trust, whether information is clearly understood, and whether motivation for study participation comes to life.

Pre-Screening That Combines Digital Efficiency and Human Empathy

Our Pre-Screening Service operates exactly at this critical interface. We take over the structured preselection and first contact.Organized, empathetic, and on equal footing with the patient.

Our Pre-Screening Services include:

• Filtering and assessing candidates according to inclusion and exclusion criteria

• Reaching out to candidates by phone to provide initial information about the trial

• Conducting structured on- and offsite prescreening interviews based on study-specific criteria

• Documenting and referring of potential patients to the study team
  
  

The Pre-Screening is part of our Patient Recruitment Service Group – for improved patient access, more reliability in planning, fewer screening failures, better adherence to timelines, efficient resource use, and shorter time-to-market at your trial site.

To learn more about how our Pre-Screening Service can support your patient recruitment, click here to visit our service page.